FAQ
1.Q:What’s your package?
A:In wooden boxes packaging.
2.Q:How about your payment terms?
A:TT,total payment by T/T in advance.
3.Q:Can I order some sample for our testing?
A:Yes, but it needs some expense.
4.Q:How long is the warranty period for the product?
A:The Warranty period is 12 months.
5.Q:Are you trading company or manufacturer?
A:We are factory.
6.Q:How long is your delivery time?
A:Generally it is 30 days . or it is 60 days , it is according to quantity.
7.Q:Can we buy 1 piece of each item for quality testing?
A:Yes,we are glad to accept trial order for quality testing.
8.Q:What's your MOQ for each series gearboxes?
A:1 unit is OK for different types gearboxes motor.
9.Q:Can you make as per custom drawing?
A:Yes,we offer customized service for customers.
10.Q:What's the advantage of your products?
A:Competitive prices, fast delivery and high quality.
11.Q:If you can help on selecting a right model for me ?
A:Yes. Pls kindly provide the data of the motor power,input speed,ratio,etc.
12.Q:Do you sell motors?
A:We have stable motor suppliers who have been cooperating with us for a long time.They can provide motors with high quality.
13.Q:Where is your factory?
A:We are in Jiaxing of Zhejiang Province, you can get here by high speed train or by plane.Welcome to visit us!
14.Q:Can I visit your factory?
A:Yes. SR people welcome friends all over the world to visit our factory. We can help you apply for invitation, make travel arrangement and so on.
15.Q:What can i do if I don't know which one I need?
A:Don't worry, Send as much information as you can, our team will help you find the right one you are looking for.
16.Q:How to choose a gearbox which meets our requirement?
A:You can refer to our catalogue to choose the gearbox or we can help to choose when you provide the technical information of required output torque,output speed and motor parameter,etc,.
